Testimonials

60 Park St, Pimlico

On behalf of Vince, myself and my family, I would like to sincerely thank Chris and Laura Cotterall of Remax Excellence for their integrity and professionalism when selling my Mums home recently.
Selling the family home to fund aged care is never an easy decision, however engaging Chris and Laura was the best decision we made. Right from the outset Chris impressed with his knowledge of the local market and his ability to remain positive even when the results were not initially as expected. He continuously followed up with potential buyers and us, and I truly felt that he always acted with our best interest at heart throughout the negotiation process.
We chose a marketing campaign which included advertising in the Townsville Bulletin to maximise the exposure of the property to the market. This proved to be a successful strategy with the property selling within 6 weeks of us listing it for sale.
Chris was always straight down the line and prepared to put in the extra effort to ensure the process was as stress free for us as possible. Losing Mum before settlement, I was extremely grateful to Chris who recommended a reasonably priced legal representative to take care of the conveyancing.
My family were extremely satisfied with the exceptional level of service given by Chris and Laura, and would have no hesitation in recommending their services, as having Chris and Laura on your side in any capacity is a definite bonus!!
Helen Higgins.

Belgian Gardens - Janis and Mick

When we made the decision to sell, we knew we had to find an honest and trustworthy real estate agent, and we found Chris Cotterall and his wife Laura at RE/MAX.

We asked Chris to be always honest and to work for us as the sellers of our beautiful home, he was the greatest guy to talk to and helped us with our fears giving us great support and understanding especially when our house finally sold after just 3 months of being on the market.

We would like to thanks Chris & Laura and would definitely like to recommend him to anyone who has a home to sell.

Chris Cotterall will sell your home honestly and fairly.

Janis and Mick

North Ward Tim and Nicole

Please accept this long overdue and most deserved formal thank you for selling our rental property in North Ward this August.

We had been very keen to sell the property for some time but had resisted because there were so many other units like ours on the market which weren’t selling. We were also concerned about upsetting our tenants, who were halfway through their lease.

You quickly built a rapport with our tenants which was crucial in gaining access to the property for open for inspections. Having both of you attend each open was a real advantage because potential buyers were greeted at the front security gate and again inside the upstairs unit. You kept us informed throughout the campaign and consistently followed up any sales leads.

It was such a pleasure working with you. Thanks for being flexible to work around (and sometimes amongst!) our busy family life, it made things much easier for us. You negotiated a good price for our unit in a tough market. We have already recommended you to others and will happily continue to do so.

Tim and Nicole

Idalia Paddy and Christine

Chris Cotterall was our agent for the sale of our property in the Idalia suburb of Townsville. He was professional, efficient, friendly and courteous through out all his involvements in the successful sale of this property.

With two other parties involved, both a tenant and a competitive real estate agent whom were managing the rental property, Chris warmly and effectively interacted with all parties. He was responsible for organising open house and private inspections to fit in with the tenants which included three children, mother and grandparents and ensure legality and key arrangements with the real estate.

Although challenging at times Chris tactfully overcome all hurdles to ensure his role as the agent could be carried out effectively. He promptly organised all marketing including the internet and newspaper articles to a professional and enticing standard.

Chris managed to secure a contract at a mutually accepted price on this property in an exceptional time frame considering the amount of obstacles faced. Well done and congratulations to a job well done.

Gratefully appreciative Vendors.

Paddy and Christine

Mundingburra Kevin and Judy

Chris & Laura were like family to deal with. We were never under any false illusions with them from the start of our meetings about what we both wanted and needed.

Chris & Laura listened to us extensively about what type of property we had so that the buyers knew exactly what we had to offer. We had a unique property and it would not appeal to everyone.

Chris kept us informed immediately after each open home and did not give us any false hope, just the facts, which is what we wanted.

When an offer was made, Chris presented the first offer to us even though it was quite low. The negotiation was conducted very smoothly and professionally.

We trusted both Chris & Laura with entering and leaving our home at all times. They ensured everything was securely locked up and removed any valuables or keys that we may have neglected to put away prior to anyone entering the property.

After the contract was signed and leading up to becoming unconditional, Chris keep us informed nearly on a daily basis regarding what progress had been made and where everything was at. We were very impressed with this as our past experiences found us not knowing anything once the contract was signed.

We would recommend Chris and Laura to anyone interested in selling their property. They listen to what you want, but also will give you their opinion and their ideas and feedback as to what will and will not work.

Thanks once again Chris & Laura we enjoyed our experience so much. (Except for all the cleaning – never worked so hard!!)

Pimlico Michael and Jenny

Michael and I are writing to thank you for helping us sell our property in Pimlico recently. We really appreciated your advice on how to present our home for open day and also to engage a great photographer for the Bulletin and internet. Chris your professionalism, experience, sincerity, courtesy and the fact that you kept us informed throughout the while process was a great help and relief to us and we knew you always had our best interest at heart. We worried that selling may be difficult and a bit "scary" but with you on our side we couldn't believe how quickly, smooth and trouble free everything went.

We would happily recommend yourself and Laura to anyone selling or purchasing real estate. You were both such a pleasure to work with and we are very grateful for all your help - especially the communication you kept with us.

Michael and Jenny

Pimlico Bill and Kaye

Just a short note to thank you again for all your efforts in achieving an extremely satisfactory outcome with regard to the sale.

The settlement within one month of initial listing was due in no small way, to the professional manner in which you handled, firstly the marketing and the the negotiations with the eventual buyers.

Bill and Kaye